What Managed IT Costs in Miami
Managed IT with help desk, security and backup included typically costs $125 to $200 per user, per month. A 20-person office lands between $2,500 and $4,000 a month. A 50-person office lands between $6,250 and $10,000.
One flat fee per person
That is one flat monthly fee per employee. No hourly billing for support, and no surprise invoice when something breaks.
Hardware such as laptops and firewalls, and large projects like office moves or a full cloud migration, are quoted on their own. We tell you before any of it starts.
What the fee covers
Our plans are all inclusive. Your monthly fee covers:
- Help desk support, with critical issues answered in 15 minutes during business hours
- On-site visits in as little as 30 minutes when a problem can't be fixed remotely
- Monitoring and fixes for every computer and server, plus regular updates
- Layered security across your network, devices and data
- Backup and recovery
- Technology budgeting and lifecycle planning, so replacements never land as a surprise
See how our managed IT services work, how we handle cybersecurity, and what we do for medical practices.
What moves your price within the range
| Factor | Effect |
|---|---|
| Compliance needs | A medical practice that needs HIPAA documentation and audit support costs more than a general office. This is the biggest factor. |
| Security level | Added monitoring and response sit at the upper end. |
| Number of people | Larger teams usually pay less per user. |
| Locations | Each extra office adds network and on-site work. |
| Starting condition | Old equipment or missing documentation can mean a one-time cleanup before service begins. |
Minimum users, contract length and our guarantee
There is no minimum number of users. A 3-person office and a 50-person office both pay by the person. Service agreements run from 12 to 60 months, and we set the length with you in the written quote. We also back our service with a money-back guarantee, and we walk you through the terms before you sign.
Six questions to ask any provider before you sign
- Is backup in the monthly fee, or an add-on?
- Is on-site support included, or billed by the hour?
- What is the response time for a critical issue, and who measures it?
- Who pays if a security incident happens in the first 90 days?
- What happens to your data and passwords if you leave?
- How long is the contract, and how do you cancel?
Miami adds its own costs
Hurricane season makes backup and recovery a requirement here, not an option. If your office loses power for a week, your data needs to be somewhere else. We build that into the plan so you aren't paying extra after the storm.
How do I get an exact number?
Book a call. We review your setup and send a written quote within one business day. You can also start with a free assessment.
“I have used Gradient Data Solutions for all of our IT needs since 2002. We have been very satisfied with efficiencies they create in managing our network and servers while enjoying a secure IT working environment.
TED BENGHIAT
Owner, SFG Financial Services, Inc.
“We have been impressed with both the quality of their support and their speed of response to any problems. They provide a fast and friendly service, and talk to us in a language that we can understand.
DAMARIS LUCIA MORALES
Practice Manager, The Hand Institute
“Gradient Data provides knowledgeable workers who work on your computer and you don’t feel like “Does this person know what they are doing?”. This is the feeling that I had with our last IT company, and they worked with us for many years. If someone is on the fence about choosing Gradient Data as their IT provider, I would say you need to hire this company and you will no longer have to worry about your computers and you will be well taken care of. The service provided is very professional and reliable.
MICHELLE A. KING, EA
J & M Tax and Accounting Solutions, LLC
Guiding You Toward Sustainable Technology Success
Every partnership begins with detailed discovery to determine your goals.
Tailored strategies align technology with measurable progress.
Implementation effectively turns strategic plans into action with precision.
Ongoing support ensures reliability, adaptability, and continuous improvement.